The schedule adjustment partner (guest) can reschedule the appointment when booking is completed but is unable to attend.
The schedule adjustment requestor (host) cannot reschedule the schedule, so the schedule must be canceled once.
For more information, please visit this page.
The rescheduling procedure is as follows:
- Open the booking confirmation email.
- Click "Reschedule" in the email.
- Click "Reschedule" on the "Cancel or Reschedule" screen.
- Select your preferred date and time from the list of possible dates displayed to complete schedule adjustment.
- You will receive an email confirming your booking for the new date and time.
Notification to the host (participant) when a guest reschedules
When a guest reschedules a booking, the host (participant) will receive an email with the following two items.
- A statement that the first adjusted date and time has been cancelled
- A statement that the schedule adjustment has been completed for the new date and time
One email with the same content will be sent to the recipient of the Notification email address.